Queen Mary Innovation

QMI Company Receives Prestigious Business IT Innovation Award

Actual Experience, an analytics as a service company spun out of Queen Mary Innovation, has won the 'Business IT Innovation of the Year' award at the recent 2014 UK IT Industry Awards gala.

3 December 2014

QMI Company Receives Prestigious Business IT Innovation Award

1 December 2014

Actual Experience, an analytics as a service company spun out of Queen Mary Innovation, has won the 'Business IT Innovation of the Year' award at the recent 2014 UK IT Industry Awards gala.

Actual Experience was set up using research by Professor Jonathan Pitts from Queen Mary University, and provides a service which allows companies and organisations to monitor information technology performance and make steps to improve it.

The company listed on AIM last year, and includes firms such as Charles Stanley, Conde Nast, and ITV among its clients. The company has also been commissioned by Ofcom to provide evidence for the independent regulator's triennial 'State of the Nation' report. The report is likely to reveal that speed capacity has less impact on broadband quality than previously thought.

Dave Page, Actual Experience CEO commented: This is quite an honour, and we are grateful to BCS, The Chartered Institute for IT, for acknowledging our hard work. I am very excited about what our innovative capabilities can do to improve the digital experience of consumers and businesses alike. As digital consumers, we have the right to quality digital products as flawless as we have in manufactured physical products. Actual Experience's unique capabilities identify sources of digital misbehaviour and directs actions to fix them. Until now we have been engineering our digital infrastructure blind. We have tried to fix the metaphorical leak without knowing where the hole in the pipe is. Our software pinpoints the exact location of those glitches that frustrate users so much - buffering videos, pages failing to load, online calls breaking up - so the right repairs can be made in the right place.

Graeme Brown, Director of Technology Transfer at QML & Executive Director of QMI, said: This award shows the impact Actual Experience has made in a relatively short time. From being a spin out through to its listing on AIM, and now with a global client base, it shows the rapid progress made by the company and highlights the value of university partnerships in unlocking the economic value of scientific research.